# **The Magic of Showing Up When It Matters Most** Hey, I always get a little nervous when I'm planning a surprise trip, especially for something as important as my parents' anniversary. I was looking for clarity and assistance when I went to the [Frontier Airlines Office in Kansas City](https://www.airlinescityoffices.com/airlines/frontier-airlines-kansas-city-office/), and I got both. All of my queries were politely addressed by the staff, who also assisted me in selecting the best options so that I could get home on time. I believe they understood how significant this trip was to me even though I didn't give them the whole tale. I was able to concentrate on the excitement of what lay ahead because of their help, which made everything seem easy.